Clay Element Policies
We are excited you are interested in Clay Element Ceramic Studio. Please carefully review our policies to ensure Clay Element services are right for you. Please note we are still refining our studio policies and policies will be updated from time to time.
Membership Policies
Registration
All members must attend an orientation session before joining
Membership is self-guided, meaning members should have experience working with clay and be able to throw, build, glaze, and autonomously perform all phases of pottery creation
Memberships start on the day you sign up and are billed on that day every month thereafter
All membership are on a month to month basis and are cancellable per cancellation terms at anytime
All members are assigned a unique access code to access the studio
In order to ensure a great experience for everyone, memberships are limited and offered typically on a first come, first serve basis.
Members must be at least 18 years old
All studio space should be reserved in advance. Members are welcome to use any open space in the studio but will need to relinquish space to members who hold active reservations
We have a members only space and a separate space for classes, workshops, and private events. Members are welcome to use the classroom space while classes are not in session; however, class space must be relinquished during scheduled events. We do not host events in the members only space
Please clean your workspace at the end of your session
Kilns are only to be loaded, unloaded, and operated by Clay Element staff. Please do not attempt, under any circumstance, to operate the Clay Element kilns
Please respect other members work and exercise caution and care with other members creation. Clay Element is not responsible for broken pieces
We strongly recommend using clay purchased from Clay Element and glazes provided by Clay Element. External clay may be used with permission from Clay Element staff. Clay Element only fires at cone 5
Memberships studio is for the use and enjoyment of the member only.
Cancellation
10 days notice is required before membership renewal to avoid cancellation fees
To cancel your membership please email info@clayelement.com
Cancellations are not prorated
All artwork and personal items must be removed on the last day of membership
Classes and Workshop Policies
Cancellations within 24hrs of the first class not eligible for refund
Cancellations greater than 24hrs before the first class in the session eligible for full refund
Makeup classes available on an as available basis. We will make every effort to reschedule the missed class but reschedules are not guaranteed
Classes are to use Clay Element provided clay and glazes only
Glazing and Firing Policies
Clay Element fires at cone 5 only
Clay Element staff takes the utmost care with you creations; however, Clay Element is not responsible for pieces broken during firing
Studio Policies
Artwork will be held for 30 days. Clay Element may donate or dispose artwork left longer than 30 days
Please be respectful and courteous to all. We are here to help each other learn, grow, and nurture our love for pottery
Please store artwork in designated spaces provided. Please do not store artwork in common spaces like handbuilding tables, wheels, glaze tables, etc
All Clay Element guests use Clay Element studio entirely at their own risk
Only Clay Element staff may load, unload, or start kilns. Due to safety concerns any guest violating this policy will be ask to separate from Clay Element Studio
Please be respectful to others. Use headphones when listening to music or watching videos, take phone calls outside,
Clay purchases are on a first come, first serve basis via the membership portal on clayelement.com. Please email us at info@clayelement.com for special clay requests
Clay Element reserves the right to cancel memberships, classes, private events, and workshops at any time. If any activity at Clay Element studio is cancelled at our discretion a full refund will be issued
Out of respect for the artwork created by Clay Element guests, no pets are allowed in the studio
Security cameras - We believe in balancing privacy, security, and disclosure. We have three security cameras at Clay Element Studio. Two are outside for security purposes and one is inside the kiln room for liability purposes. There are no security cameras in the studio
Private Event Policies
Cancellations within 24hrs of the first class not eligible for refund
Cancellations greater than 24hrs before the first class in the session eligible for full refund
Makeup classes available on an as available basis. We will make every effort to reschedule the missed class but reschedules are not guaranteed
Classes are to use Clay Element provided clay and glazes only
Updates coming soon
Updates coming soon
Updates coming soon
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260 E Sunset Way Issaquah, WA 98027